Like others have claimed, shipsurance is a total scam. They make it nearly impossible to get paid out of a claim constantly requiring ‘one more thing’ every single time you fulfill a request. At this point the shipping carrier has admitted in writing that they cannot locate the package, I’ve submitted all the required documentation for the transaction and I’ve had the recipient fill out an affidavit. Now they want a copy of a police report for a package the carrier admits to effectively losing in transit and to make matters worse they require the intended recipient to fill it out! I’ve put this insurance on numerous packages never having to have made a claim once until now and they’ve happily kept all that money. Now, the one time I need them to follow through on their one commitment as a business they do everything they can to not have to make good on their business model. Unbelievable.Update: police department stated it didn’t matter who filled out the police report. Police report was filed and submitted and SURPRISE shipsurance is asking for more information. Now they want the other party’s email address even though they submitted and affidavit. Doubling down on the scam claim.
Claim your business profile now and gain access to all features and respond to customer reviews.
Shipsurance Insurance Services, an Assurant Company, is a shipping insurance provider. We provide coverage for shipments sent via the major shipping carriers at a greatly reduced rate; often more than 90% off of the carrier rates. Think of us more as a business partner than a shipping insurance vendor. We work with you as your claims management department. We have been insuring businesses for over 10 years and underwritten by Voyager Indemnity Insurance Company. Voyager is 'A' rated by A.M. Best."See more
