We are a small business and have used shipsurance for peace of mind. We have paid them thousands over the 3 years. We have claimed 4 times for missing package and got paid easily after sending proof. We now have a package that went to Canada and got crushed and wet so the dye ran. They are being impossible to deal with and for the first time very rude as well. This still has not been resolved, we have now decided to cut back on using insurance as we have paid them 10 x more than we have ever been paid out. It is cheaper to eat the occasional loss. Very disappointed!Update: They finally paid us the money today after we had to follow up again!
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Shipsurance Insurance Services, an Assurant Company, is a shipping insurance provider. We provide coverage for shipments sent via the major shipping carriers at a greatly reduced rate; often more than 90% off of the carrier rates. Think of us more as a business partner than a shipping insurance vendor. We work with you as your claims management department. We have been insuring businesses for over 10 years and underwritten by Voyager Indemnity Insurance Company. Voyager is 'A' rated by A.M. Best."See more
