I've ordered three times, and here’s my take on the experience: The quality, sizing, and material have varied with each order, making it hard to assess overall. The T-shirt material seems to have declined compared to a year or two ago, and the sweaters were particularly disappointing. My last sweater arrived defective, prompting a refund request (wrong size, loose threads, no tag!). I also didn’t receive any extras like keychains, which was disappointing. The prices used to match the product quality, but now I wouldn't buy unless on sale. However, the refund process was smooth, and I received a full refund quickly, which was impressive during the busy season. Shipping costs and customs have improved significantly for Europe. Previously, shipping was high, and customs reports were often incorrect. One downside is the frequent price changes and product rotations, which can be frustrating. Overall, I've faced issues with every order, from tax problems to product quality. While the designs are great, I find it hard to recommend them unless they are on sale.
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