I’ve been using Cool Shirtz for a long time now and every time I have, I’ve only ever received the highest quality of items and exactly what I was hoping to receive. Recently I ordered a Jacket and the sizing was wrong, I contacted customer support and had this issue sorted in no time at all thanks to Amy. Not only did she apologise profusely but assured me it would get sorted. After a few emails and photos, I’ve now been sent the size and been able to keep the defected item as a token of appreciation. Nowadays, brands customer service can be off or not even respond but this level of care for the customer is second to none. I’ll continue using Cool Shirtz as a brand themself they outshine the others but from this experience, it really has left a mark on why I used them in the first place. Thanks again for sorting it the way you guys have!:)
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