I have yet to receive the item but I had a very nice customer service experience!I had a question regarding my order and how long until it would ship (since the website said 2 days and it had been more because the item is a pre-order item which I didn't know)I spoke to Sarah over email, I sent the first one, and received an answer within a few hours or so. She was super nice and understanding, and answered my question with exactly what I needed to hear.So, so far I've had great experiences with them and can only recommend them
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