Server time is almost up and never once received assistanceGhosting your clients is not good, do not recommend for a hosting provider if you expect to get any type of assistance, let alone get a refund of any kind.Context:Pre-sale service 10/10, charmed me so I purchased with them, the sales person pretty much told me that they would be able to help me set my server, asked questions of size, seed, etc. I purchase the server and it did not work, I could not load any seed other than the pre selected one they use, support ghosted me, upgraded my server, same issues, same ghosting, the instance that I managed to "work" kicks players every 1-15minutes so pretty much makes it unplayable and it's been days since I opened this ticket and have not had support on a service that I paid for nor the refund request.
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