I am extremely disappointed with Shockbyte. I opened a refund ticket 3 days ago and I am being completely ignored. Even though I paid the bill for a terminated server, there has been zero response from their team. I have been a loyal customer for over 2–3 years, but it seems they don't care about their old users anymore. It feels terrible to be treated this way after years of support. Avoid this hosting if you value your money and time
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