Terrible shopping experience - AVOID IT if you canOrdered calendars and other small stuff on December 3. I did not expect it to be shipped during the holiday season of course, that would be too much to expect even in normal times but I was hopeful. Since they promise processing orders in 5 days, I have contacted them end of December. It took like 5 days for them to get back to me and they said I had to wait end of December for shipping. I received a shipping notification on January 3. They are using a postal service called "mail innovations" which does not provide tracking information, I have contacted them on January 29 and they said I need to wait a bit more. And on February 8 I am still waiting to hear anything about my package - 9 weeks after my order. Contacting them again does not even give you the automatic response anymore that they will get back to you in 7-10 business days (which is laughingstock in itself)... So I am now left in the dark. No package, no tracking information, money already taken...Even if you are a very adamant fan of kurzgesagt, you should avoid ordering anything here (this is a service provided by DFTBA records, and not by the people creating the kurzgesagt content).
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We are a Germany based animation studio, production house and design studio. We produce elaborate science videos for our YouTube channel and create high-quality paper products for this shop. We put countless hours into the creation of our products. They are all designed with love and produced with great care. They are more than merch and nothing short of a passion project for us. Everything we do is meant to spark your curiosity for science, nature, human beings and life itself.See more
