I ordered a 12022 calendar as a christmas gift TWO months ago (15 october). I thought I was exaggerating, but better be sure than sorry... I were wrong, 2 months was not enough!I haven't received my order yet, I tried to get in touch with the costumer service and after 8 days: no answer.I tried to contact the shipment company (pocztex) directly, but it seems they can handle only domestic orders (the phone number dedicated to "foreigner landlines" is in Polish only and the "contact form" doesn't even consider a country other than Poland).Now I'm forced to find another gift, but at least I can warn other people who like me love this youtube channel: don't buy merch until things have improved!
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We are a Germany based animation studio, production house and design studio. We produce elaborate science videos for our YouTube channel and create high-quality paper products for this shop. We put countless hours into the creation of our products. They are all designed with love and produced with great care. They are more than merch and nothing short of a passion project for us. Everything we do is meant to spark your curiosity for science, nature, human beings and life itself.See more
