The service was 5+, it could not have been better. They emailed minutes after the order with a confirmation, shortly after followed up with a proof to review and provided suggestions. Not only did they notify me when the item shipped, but they followed up during transit and after to make sure the product was what was expected. It is rare to receive personalized communication at this level.
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Carpenter Core makes small customizable wooden crates and boxes used for gift baskets and product packaging. People use them to enhance the presentation of their products and gifts. The purchase experience is personalized, professional, and convenient.