I normally have a pleasant experience, but I recently recieved a damaged item in my online order and I have called the customer service line multiple times (spending over 20 minutes in hold before leaving a message) and sent numerous emails to ask how I can go about getting a replacement or refund. No replies. No calls back. Nothing. Extremely disappointed and frustrated.
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Crafts, Etc! Craft Supplies - Over 30 years in the arts & crafts industry. We specialize in craft supplies, jewelry making, scrapbooking and much more. In association with Hobby Lobby Creative Centers
