I am a repeated customer at this store ..I have NEVER NEVER had to jump loops to pay for my stuff... Today I ran to the store to pick up a couple things for myself and friend who also makes wreaths. I was ready to pay when I realized that I left my phone with the 40% off. Cashier San Juanita T-4079 store 291.says oh will you can go it your coupon and come back. So I said ok (I know for a fact they cashiers keep a 40% discount coupon with them just for cases like this) not because they (cashiers have to but because MOST OF THEM do it to be nice and make it easier on us) but I went to my car and got it. I told her its going to be to different transactions. She looked at me and said will you can only use this 40% this one time per customer. I said ok its going to be two different transactions. She then says will that person needs to be here regardless if its on two different transactions and in order to use the 40% off again. I said ok so I called my friend on the phone and told her to come inside so the cashier can see her. So she came in. As I was still holding the cash,the cashier then says ughh will she needs to hold the cash and pay herself. I again say ummm ok still i keep my kool and i gave my friend the cash. .( I didn't even asks her why but I guess she (cashier knew she was being hard on me. Cashier then says rude " Will I don't make the rules and rolls her eyes at me. I say nothing to her and we both walk away. As we are walking out My friend says to me..( whats wrong with her? ..I say idk maybe she has a bad life/day and is taking it out on her customers. ( note to hobby lobby.. If your employees are alond to give your paying customers a hard time just because they are upset. Then maybe from now on I'll WE will both make Michaels are 1st choice. ) I will pay more for better caring customer service then having to put up with someone that can't keep her emotions together at work. I have and I never said one thing to your employee to give her a reason to treat me like this. Thank you NO thank you!!
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Crafts, Etc! Craft Supplies - Over 30 years in the arts & crafts industry. We specialize in craft supplies, jewelry making, scrapbooking and much more. In association with Hobby Lobby Creative Centers
