We have bought Illy coffee beans for years…..they are a favourite based on a balance taste / value.Rather than always use our bean to cup machine, we felt there was a space for a pod machine for occasional speed and ease of use.Illy was offering a free pod machine if you would purchase ten bags of pods (180 pods in total). This seemed like a very reasonable purchase to meet our needs.Everything was delivered in a very short period of time.You can hear the “but” coming……..The pod machine (Y3.3) is simply so awful I wouldn’t know where to begin……..in the pictures it looks minimalistic so in that respect, it’s an accurate portrayal. In reality, it’s plastic, lightweight, badly designed and critically, can’t extract coffee from the pods. Filling the canister with water should be simple….it is not: it’s fiddly and awkward. The pods themselves are more plastic than product……over-engineered. The coffee literally emerges from the machine one drip at a time…….not in a flow as you might imagine. So, fast it is not. So far, we have tried various flavour levels of pod….some espresso and some lungo. ALL are a very poor facsimile of coffee. In a blind taste test, you would be hard pressed to identify any as Illy coffee. Tastes like instant.Perhaps they are giving these machines away because no-one would buy one then fail to complain. Allegedly the machine were around £125 prior to this promotion. BTW….the Iperespesso machine and pods are unique to Illy……….perhaps that speaks volumes?Advice? Just don’t. One star is one too many.
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