shop.lego.com

1.1
1.1 Based on 10 reviews

Creative playing learning...

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Simon Burgess
The measure of a good company is how it…

The measure of a good company is how it responds when things go wrong. I don’t recommend buying from Lego directly. Ordered on the 5th December. It’s the 22nd and it’s not arrived. I know it won’t arrive at all because it stopped being scanned in the delivery network on the 10th. Lego have been spectacularly unhelpful. I’ve raised it twice. The response was a “how’s your new purchase” email. Presumably to prompt a review. Cue bitter laughs my end. No end in sight. A disappointed child guaranteed.

1
Date of experience: Dec 22, 2025

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