Panasonic is one of the worst companies I have ever dealt with. I bought a razor with a charging station in April of last year. the charging station often doesn't work anymore and I reached out to Panasonic in November. First they told me to contact a third party, I did, the third party doesn't deal with shavers. Then they told me it was approved for an exchange and for me to go to Best Buy. I did, and Best Buy told me they do not have a manufacturer's warranty program with Panasonic, but would perform the exchange if Panasonic would give them a reference number. Panasonic refused, then they told me they would handle the exchange themselves and for me to send them a video of the unit not charging. I did. They said they did not get it, and to make sure it was under 20MB, I told them it was 10.1MB. I asked for them to give me a way to send the video, they refused. I sent them pics of the unit in perfect condition. They needed the video. Finally they told me that they are refusing the exchange because the pic does abuse. The pic shows a shaver in perfect condition. Panasonic is one of the worst companies I have ever dealt with. If you are considering buying a Panasonic product reconsider.
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Panasonic Corporation, formerly known as Matsushita Electric Industrial Co.,