Dreadful customer service. I bought a T150 force feedback wheel and pedal set about a year ago For my son. Within two months the accelerator pedal spring gave out and the pedal went limp. TM were initially good in providing a replacement spring and good instructions for repair. Same issue repeated again within a few months. Contacted customer support about three months ago to request another replacement spring, but all I have received are automated replies claiming they’re very busy. I have followed up 3 times and still not received any response. No other way to contact them. Meanwhile my son is unable to use his wheel.
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Thrustmaster takes pride in its core values, “Passion, Quality and Innovation”, and constantly strives to improve the realism and immersiveness in legendary gaming worlds by offering thrilling and truly exceptional experiences.
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