I ordered two consoles and two cases on December 3rd as Christmas gifts for kids. The next day, I received a tracking number from the delivery service, which seemed encouraging. However, two weeks later, there has been no update on the tracking, and the item still hasn't arrived. I tried reaching out via email, phone, and the support page, but received no responses. This feels like a total scam, and now I'm left scrambling to find alternatives just a week before Christmas. I strongly advise others to steer clear of this service. It's time to request a chargeback from my bank.
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