If i could give 0 stars i would. Wish i done my research before moving my online store here. They decided to be amazing and help me migrate my store away from squarespace. They let me sell 3 products and then closed my store. The asked for proof of where i purchased my items for and i sent them receipts for legitimate wholesaler purchases from good reputable companies. They then stopped my payouts from arriving in my account. I have had a case on escalation for over 5 weeks with 0 responses on what is going on. The support chat has given me the same responses 5 weeks in a row “we have esacalated your to a different team and you’ll receieve and update shortly”. They have now been holding £500 of the businesses money for 5 weeks and the product has been shipped and received. As this is a small start up business this has massively impacted growth. Please stay away from shopify unless you want 0 communication and money withheld from you.
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