I created my Shopify account and was running my business honestly. My customer received the package, but still opened a dispute. Instead of allowing me to explain or provide any proof, Shopify immediately banned my account without any fair investigation.It has now been over a month, and I still haven’t received a single proper response. I’ve contacted live chat support at least 7 times, and every time they just say, “Your account is under review.” No updates. No follow-ups. No resolution.This is extremely frustrating and unacceptable. I put genuine effort into my store, fulfilled all orders properly, and this is how Shopify treats honest sellers? Shameful support and terrible platform for small businesses. Shopify, do better.
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