shopify.co.uk

1.2
1.2 Based on 605 reviews

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Christopher
AVOID AT SLL CISTS

Placed an order on 7th September for £71.00. Money was taken, then 2 hours later a further £200 was fraudulently taken. Then they tried to take £1000 which my Bank declined and cancelled my card. They then tried to set up a monthly subscription for £2000.Fraud Department at my Bank have stopped that. I emailed the Company asking for my money back with no joy. Contacted Shopify who basically advised the fill in a Firm - which I did.My Bank advised I log a report with the Police which I told Shopify I was about to do - but the Agent advised not to do anything until Shopify had investigated and they would update me once completed.Still not heard anything as of today and the Merchant has disappeared from Shopify. Shopify have today informed me that due to their Policies and Procedures I will not receive any information regarding their investigation and they will not contact me as previously told.This is an absolute disgrace and they are promoting these scam Companies and basically do nothing about the poor buyer who has been illegally robbed.I WOULD NOT RECOMMEND BUYING FROM SHOPIFY AS THEY ARE NOT INTERESTED IN FRAUDULENT ACTIVITY EVEN THOUGH THEY ARE ACTIVELY PROMOTING THESE COMPANIES.THE COMPANY I ORDERED FROM HAS NOW DISAPPEARED FROM SHOOIFY.

1
Date of experience: Sep 07, 2025

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