Shopify is an abysmal platform with non-existent customer service. After a ridiculous merry go round with an AI chat bot, there's no way whatsoever to have my query resolved because I need a seller account to chat to a real-life agent. I'm not a seller, I'm a customer encountering an incorrect postcode issue everytime I try to purchase from a retailer using Shopify. All of the couriers have my postcode recorded correctly, this is a Shopify error and there's nothing sellers can do to rectify it. Why is it proving so difficult to resolve this?!
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