I bought a cat flap through a shop using Shopify and it did not turn up. I waited 2 weeks as I thought it might have been posted using Evri. After that I found the shop number via Google and phoned them and they said they had had their shopfront copied and people were ordering thinking it was them and it was not. Even when I went to the order and clicked on back to the shop it took me back to the real shop. Reported to Action Fraud. Cancelled my card. Reported to Shopify but they seem to not have a straightforward means to complain and don't seem to care whether they are harbouring crooks or not.They are enabling fraudulent companies to be set up and wipes their hands of any responsibility. I had to register a company before they answered my complaint, then they said they had changed how complaints were made. I will be trying again. but will never ever be using them again.I will get a refund through my Credit Card, but really it is Shopify who are harbouring these fraudsters and they should be liable.
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