They do not support you as a customer whatsoever. I had an online shop with them for a couple of years, bought my domain through them (big mistake!) and closed my shop recently due to costs.I've been trying for weeks to get my domain transferred to another provider and they are no help at all.Once you finally get passed the AI chat, they put you in a chat with an advisor but I'm not sure they're actually human either, so many errors and generic sentences and they don't seem to actually READ what I'm saying. I just want to talk to a competent human being!!They say I can do it myself and give me some steps in a screenshot, but I keep trying to tell them there's an issue with transferring a .co.uk extension and I'm constantly given the same error page telling me to contact support. I'm going mad going round and round in circles. At this point, I'm just going to have to wait for my domain to expire in January and hope I can jump on it to purchase through someone else.Utterly ridiculous. I will NEVER use Shopify for my business again.
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