shopify.co.uk

1.2
1.2 Based on 605 reviews

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gribal177
The worst shipping and stock management service as someone who has to use them to buy from Creators

It might be useful as a seller (I don't know) but as a customer it is the worst service of it's kind. Postage is extortionately expensive this is due to a couple simple things.It's systems for calculating shipping weight/quantity/box size etc is terrible. If ordering multiple items from a seller using Shopify it calculates the shipment cost considering each item being shipped separately but then ships in a single box ultimately leaving shipping overcharged. At least when Amazon used to do this years ago they automatically reimbursed you the difference in shipping cost when they realised it could be in a single package.The second thing that causes overpriced shipping is the lack of choice of shipping options when you're at a Shopify checkout, you can only use the service of the shipping company that, presumably (it's obviously not based on merit), paid Shopify to be partnered with. In the case of ordering anything from a seller in the US to ship to the UK they always use USPS who's prices are massively inflated compared to other couriers and the delivery time is multiple times longer than any other courier for no reason considering the cost. Not to mention the tracking is terrible, 3 weeks ago a package has left the US, fantastic... Except still hasn't arrived yet and no way of seeing where in the world it could possibly be, or even shipping (as slow boat I assume but who knows).The audacity this company has in advertising using creators on social media! It might make the life of creators (Shopify's customers) selling products a little bit easier to manage inventory, but 80% of people who seeing the adds are the creators customers and have to deal with the mediocrity and incompetence of Shopify they are a joke! Ultimately, I have think multiple times whether I want to support the creator I love if they sell using Shopfy - it is not a good look!

1
Date of experience: Jun 17, 2023

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