This has to be the worst customer service of 2022 - just wanted a refund of $5 for a useless free trial! Read it a circus so you cannot get a refund - too much work for $5 - let them keep it!Amit Patel (Shopify) Sep 15, 2022, 08:17 EDT Hi,This is Amit again, your Shopify Support Advisor for the day.I would like to inform you that we need some details from you for remove your payment method from store by which we can delete store and provide you refund.last nameFirst nameEmail address Which is registered with shopify store.Shopify URLError screen shot which you are facing while login.• The FIRST 6 digits of the credit card:• The LAST 4 digits of the credit card:• A screenshot or image of a banking statement with the Shopify invoice number. *The date and amount of the charge need to be visible, but other sensitive information, like charges occurring from other sources can be hidden.Once I get your all this details then I will escalate your issue to our specialized team.If you have any questions or face any difficulties with anything, feel free to reach back to us and let us know. We will be more than happy to assist you further.Thank you for your time and we look forward to hearing from you.Best Regards,AmitShopify Support AdvisorIf you have a minute, tell us about your support experience.
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