shopify.co.uk

1.2
1.2 Based on 605 reviews

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Pepper Turner
I am seriously disappointed with…

I am seriously disappointed with Shopify, I paid over $3000 for a designer to create my Shopify Website and now I'm in the final stages of completing my shop and I see that Shopify does not allow the UK to offer multiple packaging options for shipping.This means I could have a very large item / large box - or very small item / envelope - and Shopify will not allow me to accurately calculate the weight based shipping depending on the weight of the package box/envelope.I have searched all the 3rd party apps - Boxify etc - and none of them support Royal Mail UK Shipping - the apps only seem to support America, Canada and Australia - but not the UK.Shopify - you are meant to be providing a full featured shop service to sellers - yet you cannot even allow me the basic right to have multiple packaging options????This is unfair to UK customers. I spent hours on the phone with customer service and a solution could not be resolved - massive flaw in Shopify.

1
Date of experience: Sep 24, 2021

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