Was persuaded to move my businesses online shop to Shopify by an agency we were working with. Paid thousands to get it setup, had to manually migrate all our data from OS Commerce but was told we’d see many gains for the business.Within 2 months of going live the monthly costs were getting bigger as we needed lots of 3rd party add ons to achieve pretty basic functionality. Our organic search results had also nose-dived, our agency at the time (who had forced us to move) claimed due to the pandemic but I have since discovered this was purely down to Shopify’s SEO capabilities and our agency not doing basics correctly. We parted ways with them, but then Shopify turned off telephone support so we were left paying a lot more and with no support and poorer results. Was a total disaster.We have now switched to a UK platform and will never go back to Shopify - don’t believe the hype.
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