Dear Shoppz Support Team,I am writing to reiterate the issue with the defective pants that were supplied as part of my recent order. I have previously communicated this issue through email and website feedback. My feedback and order ref is deleted by you. I request that you arrange for the collection of the defective pants and process a full refund of Rs. 999/- at your earliest convenience.I trust that you will resolve this promptly, as I would prefer to avoid escalating this matter further with your legal team and sharing my experience on social media regarding the poor customer service received.
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