If I could give 0 stars I would. Revelry has the WORST customer service, they take 0 fault for everything and the fact they don’t offer returns when dresses start at $180+ is crazy. I reached out to customer service as we order 4/5 bridesmaid dress from them after comparing the 5th dress to their color swatch and surprise, the 4 dresses we ordered came out a different color from the original swatch. We reached out to get assistance ONLY to try and expedite the shipping of the 5th bridesmaids dress that now has to order because of revelrys swatch not matching the dresses they made and they refused to help until they can prove themselves in the wrong. We weren’t even asking for money off but in the sheer sense of time there is no way we can get this last dress in without them assisting in expediting shipping but they refuse and are going to take their time obviously coming up with a reason to explain why they are not at fault and leaving us without a dress. For brides not looking for more added stress to their wedding I recommend shopping elsewhere. Especially when quality does not match cost. (Check the website reviews for those! )
Claim your business profile now and gain access to all features and respond to customer reviews.
Revolutionizing wedding dress & bridesmaid dress shopping by making it fun & easy. Try on our gorgeous gowns in your size, at home, with your friends. Fashion-forward, body-friendly, obtainable, and easy.
