shoprevelry.com

3.5
3.5 Based on 86 reviews

Revolutionizing wedding dress & bridesmaid dress shopping by making it fun & easy. Try on our gorgeous gowns in your size, at home, with your friends. Fashion-forward, body-friendly, obtainable, and easy....

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Aleana A.
Horrible customer service for pregnant women!

There is nothing nice I can say about using this company. After ordering a dress for a wedding 6 months in advance I found out I was pregnant. Knowing it wouldn’t fit me I called and begged for an exchange (NOT refund). They pretended to “really care” about their pregnant bridesmaids so they told me to return the dress and then order a larger size. I paid for the shipping to return only to be told 5 days later they wouldn’t accept the dress because they could tell it had been worn. The tags were all still intact and I had only briefly tried it on! Then they told me they were either going to discard the dress or I’d have to pay for shipping to get it back! After literally crying on the phone and begging for just a larger size they refused. The entire conversation turned into “their word against mine.” It’s really sad that there is no compassion for pregnant women in an industry catered only to women. I would never use this company again nor recommend it. The fabric is horrible, and since it looked like I wore it out (with tags on apparently) I think that speaks volume of the poor fabric quality. I’m praying I find an outstanding alterations place that will be more helpful and reasonable than Revelry. I refuse to give this company and more money!

1
Date of experience: Aug 04, 2022

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Business Details

  • Revolutionizing wedding dress & bridesmaid dress shopping by making it fun & easy. Try on our gorgeous gowns in your size, at home, with your friends. Fashion-forward, body-friendly, obtainable, and easy.

  • email hello@shoprevelry.com
  • call 8567702165
  • language https://shoprevelry.com

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