DO NOT BUY FROM THEM - THIS IS A SCAMMERS WEBSITE FROM SHOPY VISION APP, AND FIREBOLT PRODUCTS FROM FLIPKART, AMAZON ANY APPS DON'T BUY THEY WON'T GIVE OPTION RETURN AND REPLACEMENT
FRAUD - Received Wrong/Defective Product
I placed a order for Firebolt oracle smart watch black color. But, I have eceived white color with a scratch and damaged, defective used piece got looks like old watch no warranty cards in box no sim tray provided it missed. Charger wire also looks very dirty looks like used one. Customer support asked me to send a unpacking video which I did. They never responded after that. If call them at+91-922050xxxx they just ask my order number and pretend for sometime that they are doing something and will tell me that they are gonna respond to my email. I literally followed them for a week and then lost the hope. VERY VERY BAD EXPERIENCE. I never experienced this before with any other e-commerce website. I was searching how to compliant or take an action on them. Appreciate if someone can help me on that. I found this on google and thought of expressing here. PS: Lesson learnt: Do not place orders on any new or unknown e-commerce website falling prey for their offers
* FRAUD WEBSITE****
THIS IS A SCAMMERS WEBSITE. THEY WILL SEND YOU OLD USED PRODUCT AND WON’T EVEN RETURN IT.
I purchased a firebolt oracle from shopyvision called me and asked whether they should ship the watch to which I double checked that are you sending a new watch or refurbished or old phone to which they replied that it will definitely be a new watch. Upon receiving it I created an unboxing video, and when I saw the watch it had scratches on the screen it was clearly a used phone. I immediately tried to reach out to them on phone and WhatsApp and they reply I should send the email and video to customer support. I sent the email and they replied that it is a new phone. I tried follow up 2-3 times and didn’t get reply to it.
I HAVE RAISED A COMPLAINT WITH CONSUMER FORUM AND WAITING IF THEY CAN HELP.
BUT NEVER EVER BUY WITH SHOPY VISION, THIS IS A CHEAP DELHI BASED SCAMMERS SITE.
Again I buyed from Flipkart app same firebolt oracle smart watch same issue happened I have received wrong colour and defective piece so don't buy from any app firebolt products I lossed amount
FIREBOLT PRODUCTS ARE SENDING DEFECTIVE PRODUCTS ONLY IT WILL NOT CONNECT TO QR CODE SCAN TO APP VERY VERY BAD SERVICE AND BAD BAD PRODUCTS
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Shopy Vision is an Electronics Online Shopping E-commerce Website of Multiple Branded Items from all over the world. Get the 100% Original Products, Best Deals & Offers on Shopy Vision.
