First of all this is a service review as opposed to a product as we have not even received the product. Ordered the product on Sunday eve assuming, it would be processed and dispatched on Monday for delivery on Tue/Wed/Thu or even Friday but nothing so far as of following week Monday.Tried to reply to the original order confirmation email asking for an update but it bounced back as the sender email was incorrectly set up by the merchant/adminCorrected the email and send it again but so far no response from the company.I don't think this is scam but it is most likely to be a one-man company without any customer care/support. Sent another email today to a different address but if I don't get a reply or the delivery itself, I will have no option but to chargeback. Should the events change to our satisfaction, I may update this review. *** UPDATE ***Company arranged full refund as we have never received the item.
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