Cant leave a zero star review, but 1 star is too much.The transfer company were not interested in helping us, as we were 5 mins over the 60min from moment the plane touched down. With the new passport restrictions in European airports with facial and fingerprints, it will take over 60mins from touchdown, to taxi to terminal, passport control and getting stopped by customs and then finding the pick up point, even though on booking it said we will be greeted at the airport by the driver ( I was expecting someone with a card with my name on, not having to walk to a pick up point with luggage)Had to get an uber/bolt as driver refused to pick us up, which was actually cheaper than half the price of the original transfer. Wouldn’t recommend using in Europe until the new passport system is fully implemented.All the company do is say thank you for your feedback, no offer of compensation.Beware of this company as soon as they have your money you have no contact from them until deadline of cancellation or change of details has passed.and they do not care about the customer, we are just a number and a way to get money for them.Will never use them again.
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