shuttledirect.com

4.1
4.1 Based on 200 reviews

...

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Liz
A taxi only arrived after we made numerous phone calls.

I would not recommend this company. We booked a taxi (order ref nr: #1773647692) the evening before for the following morning through the website and received a payment confirmation and email confirmation. However, in the morning no driver arrived and we never received any confirmation that the pickup had actually been arranged.We were in Turkey and had limited internet access, so contacting them was very difficult. After making many phone calls to the number provided in the booking, we were told that it is not even possible to book transport earlier than 24 hours before the trip through their system. Unfortunately, their website still allowed us to place the booking about 8–10 hours before the journey and accepted our payment.Eventually a taxi only came after numerous phone calls and a lot of stress. Overall, this was a very unprofessional and unreliable service. I would not trust this company again.

1
Date of experience: Mar 04, 2026

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