Applied for a card and heard nothing,it was for my mum with dementia,rang 5 times over a week to chase where it was and left messages.A month later I got a reply by email.Absolutely disgraceful customer services so don't botherEnded up with a Go Henry card which is brilliant and the service was quick and slick
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A flexible debit card and app.
Helping families living with dementia to safely manage their everyday spending.