Initially when first using Sibstar all was great, total game changer in fact, couldn't speak highly enough of it, not sure what has gone wrong. It is literally impossible to contact them - they send ridiculous emails to your unanswered phone call saying they aim to contact you in 2 days, which quite frankly is a lie, I have been trying to contact them for over a week multiple times a day. My brain injured stepson had his card eaten by a cash machine, it is proving impossible to get another, added to that he has moved supported living so need to update address, like many folk in this type of living he doesn't have bills in his name or much post with his address on, this seems to be something they haven't really though about - its like they are running a one man band operation (well 2 - Jasmine & William) - a truly outstanding unprofessional experience, especially frustrating as this is a life line for people with special needs
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A flexible debit card and app.
Helping families living with dementia to safely manage their everyday spending.
