The sign-up app is confusing. I think the problem is that there are 3 modes and picking the correct mode is difficult because the app's prompts are confusing. What Sibstar is trying to do (let Alzheimers patient use card safely) is very useful, but the app developer did not understand LPA terminology. The chatbot is not much use.I got through to a human via a phone number in one of the email confirmation steps. The nice guy in support helped me by deleting incorrect data I had entered via app and my next attempt at signing-up via app worked OK. He said they are waiting for the app to be fixed.
Claim your business profile now and gain access to all features and respond to customer reviews.
A flexible debit card and app.
Helping families living with dementia to safely manage their everyday spending.
