I really really want to like this card but it took forever to set up - hard to get an ID selfie of someone with dementia when you live far away ...then after weeks sorting it out, it turns out their cards have 'known issues' at co-op,tesco, RBS and other cash points. When someone lives in a rural area and there is no other cash-point in walking distance, not sharing this information up front and then simply suggesting shopping and getting cash back (this is a dementia card right? keeping things simple ...) or finding another cash point is more than a little annoying. Please can you fix it so these VERY common cash-point locations can take your card.In response to the reply - I did liase - I was told nothing could be done to make co-op, tesco or RBS cashpoints usable - please do fix this!
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A flexible debit card and app.
Helping families living with dementia to safely manage their everyday spending.
