The product itself is great and has saved us from the cycle of lost PIN numbers and waiting weeks for Halifax to send new ones through in the post. It also means mum can’t spend her entire pension in week 1 on Amazon as i can limit what she has to spend each week so her finances are now much better managed. Overall great so far. And when mum gets confused and calls customer service they understand that she has memory issues and so explain anything she asks very nicely to her. The sign up process took and while and the card took too long to arrive but other than that so far so good.
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Helping families living with dementia to safely manage their everyday spending.