sibstar.co.uk

4
4 Based on 201 reviews

A flexible debit card and app. Helping families living with dementia to safely manage their everyday spending....

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Lyne Graham
Great when set up but customer service needs improvement

William within customer service helped me with the application process due to my brand new Samsung phone not being compatible with the set up on the app ( known to Sibstar) William was very engaging and knowledgeable on the set up process I have received the card for my sister the set up once account activated was quite straight forward add money to account load card activate card . This gives my sister a little bit of independence back when I take her out shopping One negative is their customer service process ringing or sending an email they just dont respond I was fortunate to actually make contact with William by choosing a different option when ringing them and he's been great

4
Date of experience: Aug 29, 2025

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