The proof that I approved had the color in the image lighter than what I received. That part was ignored with the resolution dept. If the proof would have looked like what I got I would have denied it and resubmitted the artwork with a lighter shade knowing it would come darker. I approved a proof that looked like how I wanted the sign to be but that was not what was received. Their solution I could buy another sign and make the color lighter. Now I am out over $300 for a sign I cannot use. They said the "white behind the image" made the color darker. Not happy.
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