Difficult to reach the correct person by phone. Account holder portal is lacking alot of information. Its taken over 6 months for my portal to show the 2 MYGAs and 1 Denali products I've invested in. Big hassle trying to make penalty free withdrawals from the MYGAs. I mailed in the partial withdrawal forms for the two separate MYGA, which must be less than 5% of the account balance on each product. It took over a month to get the first check in the mail, and it's for the wrong amount. If they made the data entry error that I suspect they did in the office, they'll overdraw the other account by $300, and it will result in a penalty. Copies of the partial withdrawal forms are not showing up in my portal under the documents tabs, either. Can't call them to see what they did wrong, since they are closed on Sat and Sun. Thankfully I kept copies of the withdrawal forms I mailed in. I know what they did. They got my paperwork mismatched with the withdrawal amounts they keyed in on my accounts. If I get the run around, SILAC better believe, I will be contacting the Insurance Commissioner in NC to let him look into this company. Wonder when SILAC was audited last??
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Since 1935, SILAC Insurance Company® has been a trusted leader for your savings and retirement needs. Saving for retirement is increasing in importance as we are all living longer. Annuities can help you achieve your goals for retirement savings.
We are here to help you build the future for you and your loved ones. For nearly 90 years, we’ve been on a mission to help people by providing best-in-class products and industry-leading customer service.
Offerings include: Fixed Indexed Annuities, and Multi-Year Guaranteed Annuities.See more
