I bought a cameo 4 a year ago and have had problems ever since. It doesn’t feed the mat correctly or cut correctly. I emailed several times with no response. I finally after several emails got an automated email that did not address my problem. Now after a year they said they would replace it with a refurbished one. I paid full price for one that didn’t work. Why should I have to settle for a refurbished one. I wasted so much vinyl trying to get it to work. My first cameo was great which was purchased in 2015 but was dropped when I moved. No customer service and machine is a piece of junk. Please avoid purchasing
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