I've discovered that this company misrepresents its excellent ratings and its 30-day return policy. There is no return process, and refunds are impossible. My flowers arrived, but the color and quality were not as advertised. They looked cheap for the price I paid. After weeks of trying to get return details, I was ignored. I raised a dispute with the payment service, but they closed it without my consent, claiming I had received my order. Now, I'm escalating this with my bank. Avoid this company!
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