I canceled last year under a separate email address even though i only had one account. Because the emails didn't line up, my cancelation was ignored and I was given ver batim response i received last year about not being able to provide refund because it's a small women owned business and I should share the journals instead. I did exactly that for a full year and was recharged and given the same run around. As a small woman run business would expect more appreciation of your female customers and not verbatim responses that don't help and price gauge. unfortunately I will be leaving bad reviews which will likely hurt the small woman owned business much more than giving me my money back when I canceled a full year earlier and gave away a full year of journals I did not use or like.
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