Awful to get any help. Like someone else said I was never prompted to set up an account so I set up an account I wrote down my password and then when I tried to get in, I could not so I requested a password reset it took three days for them to get back to my original message And then they promised they would send a reset password link. A day later and multiple request. I still am unable to reset my password but I was able to cancel my membership and I have the email saved with their response saying that my membership will be canceled as of May 2026. We will see if they try to charge me if so, I can just go to my credit card company with that email and get it refunded the app seems a little bit cultish to me. I still haven’t gotten my first book. I was told I would get it before the next month but now it’s not arriving until next week. Not really helpful.
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