simmi.com

2.5
2.5 Based on 60 reviews

...

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Received faulty shoes

Received faulty shoes. When I contacted customer support they offered no help and only suggested to send them back and pay for the return shipping myself while also deducting the initial shipping cost from my refund despite this being an error on their end. Once I contacted them again about the amount deducted I received no response for days and I am still waiting. Terrible experience.

1
Date of experience: Feb 16, 2026

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