simple.com

1.5
1.5 Based on 84 reviews

Simple is online banking with superhuman customer service and tools to help you easily budget and save, right inside your account....

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Claude Rogers
Tricked into signing up for £1 and ended up paying £80 even though I had a full year of subscription

I was reluctant to signup but I did it for £1 and managed to cancel my subscription through the app. At the end of the trial period, simple offered me another couple of months for another £1 and as cancelling was an easy process, I accepted. Little did I know that even though I had another year of free app they charged me as if I had finished my initial trial and not had the extra year. I then reached out and they said to simply cancel the subscription, which I did but the refund never made its way back to me. I'm still trying to get it back!!!

1
Date of experience: Jul 20, 2023

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Business Details

  • Simple is online banking with superhuman customer service and tools to help you easily budget and save, right inside your account.

  • language https://www.simple.com

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