Really liking this bank. It is confusing at first and has some growing pains but I'm really liking it. I gave it a four star cause I don't like I have to wait a half an hour to be on hold to get customer service but today I was in hold for 30 minutes and then Victor in customer service was so calm and collected as I was frantic trying to figure out how the budgetting tools and available balance worked. So far simple has been a little complicated but I think it is going to serve our family well now that he took the time to get me to understand why the page looked the way it did and understand the balances. I'd give Victor in customer service a 5 star.
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Simple is online banking with superhuman customer service and tools to help you easily budget and save, right inside your account.
