simple.com

1.5
1.5 Based on 84 reviews

Simple is online banking with superhuman customer service and tools to help you easily budget and save, right inside your account....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Kirsteen
One star is one too many for Simple

One star is one too many for these guys. What they call customer service SIMPLY sucks. I disputed a charge of an order from a restaurant as we didn’t receive more than half our order. I provided screenshots from the delivery driver apologizing and stating he’d pick up the other items and deliver them. Needless to say another half hour passed and nothing. I sent screenshots of my communication with the delivery service and restaurant to show I took every step to resolve the issue. After more than two weeks of them asking for additional info, which I always provided I was told they can’t help as they have no process in place for something like this. These guys are awful and I’d recommend using someone like Chime hows service is amazing.

1
Date of experience: Jun 10, 2020

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Simple is online banking with superhuman customer service and tools to help you easily budget and save, right inside your account.

  • language https://www.simple.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More