One star is one too many for these guys. What they call customer service SIMPLY sucks. I disputed a charge of an order from a restaurant as we didn’t receive more than half our order. I provided screenshots from the delivery driver apologizing and stating he’d pick up the other items and deliver them. Needless to say another half hour passed and nothing. I sent screenshots of my communication with the delivery service and restaurant to show I took every step to resolve the issue. After more than two weeks of them asking for additional info, which I always provided I was told they can’t help as they have no process in place for something like this. These guys are awful and I’d recommend using someone like Chime hows service is amazing.
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